PRIVACY POLICY

Effective Date: January 1, 2025

Last Updated: June 9, 2026

Miami Skin Club, LLC ("Miami Skin Club," "we," "our," or "us") respects your privacy and is committed to protecting the personal information and health information entrusted to us. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information when you visit our website, schedule appointments, communicate with us, purchase products or services, participate in promotions, receive healthcare services, or otherwise interact with Miami Skin Club.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Name

• Mailing address

• Email address

• Telephone number

• Date of birth

• Payment information

• Emergency contact information

• Information submitted through website forms

• Appointment requests and scheduling information

• Membership enrollment information

• Customer service communications

• Photographs and treatment documentation when authorized

We may also automatically collect information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Referring website

• Pages visited

• Time spent on the website

• Website usage activity

• Device identifiers

1. CONSUMER HEALTH DATA

Miami Skin Club may collect health-related information voluntarily provided by users in connection with appointment requests, consultations, treatment evaluations, membership enrollment, prescription evaluations, weight management services, product purchases, and other healthcare-related interactions.

Such information may include:

• Medical history

• Current medications

• Allergies

• Treatment goals

• Weight management objectives

• Consultation responses

• Photographs

• Health conditions

• Other information reasonably necessary to evaluate eligibility for services and provide care

1. PROTECTED HEALTH INFORMATION (PHI)

As a healthcare provider, Miami Skin Club may collect, create, receive, maintain, and transmit Protected Health Information ("PHI") in connection with the healthcare services we provide.

PHI includes information related to a patient's health condition, treatment, prescriptions, payment for healthcare services, and any information that may identify an individual.

We collect and use PHI only as necessary to provide healthcare services, coordinate care, process payments, communicate with patients, comply with legal obligations, and operate our business in accordance with applicable healthcare laws and regulations.

1. HIPAA COMPLIANCE

Miami Skin Club is committed to protecting patient privacy and maintaining compliance with applicable federal healthcare privacy laws, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), where applicable.

Miami Skin Club currently provides healthcare services only to patients located in Florida at the time services are rendered and complies with applicable federal healthcare privacy laws and the laws of the State of Florida governing patient privacy and protected health information.

We implement administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of protected health information.

Access to patient information is limited to authorized personnel and service providers who require access to perform their duties and who are subject to appropriate confidentiality and security obligations.

1. NOTICE OF PRIVACY PRACTICES

Patients receiving healthcare services from Miami Skin Club may also be subject to our Notice of Privacy Practices, which describes how Protected Health Information may be used and disclosed and explains patient rights under HIPAA.

Copies of our Notice of Privacy Practices are available upon request.

1. HOW WE USE INFORMATION

We may use information we collect to:

• Schedule and manage appointments

• Deliver aesthetic and medical services

• Process transactions

• Verify eligibility for services

• Respond to inquiries

• Provide customer support

• Send appointment reminders

• Improve website functionality

• Conduct internal business operations

• Communicate service updates

• Comply with legal obligations

• Prevent fraud and misuse

• Evaluate eligibility for treatment programs

1. TELEHEALTH SERVICES

Miami Skin Club may provide telehealth services only to patients located in Florida at the time of service and only through healthcare providers appropriately licensed to practice in Florida.

Patients utilizing telehealth services acknowledge that electronic communications, secure video conferencing, electronic medical records, and other digital technologies may be used in the course of treatment.

Reasonable safeguards are implemented to protect patient information transmitted through telehealth platforms and related technologies.

1. HEALTHCARE PROVIDERS AND PHARMACY PARTNERS

In order to provide healthcare services, Miami Skin Club may share patient information with licensed healthcare providers, pharmacies, laboratories, and other healthcare service providers involved in a patient's treatment, care coordination, prescription fulfillment, or healthcare operations.

Information is disclosed only as necessary to facilitate treatment, payment, healthcare operations, or as otherwise permitted or required by law.

1. PROVIDER-PATIENT RELATIONSHIP DISCLAIMER

Submitting information through this website, scheduling an appointment, completing a consultation form, requesting information, or communicating electronically with Miami Skin Club does not establish a provider-patient relationship.

A provider-patient relationship is established only after evaluation and acceptance by a licensed healthcare provider.

1. NO MEDICAL ADVICE

The information provided on this website is intended solely for informational and educational purposes and does not constitute medical advice, diagnosis, or treatment.

Information presented on this website should not be relied upon as a substitute for consultation with a qualified healthcare professional.

1. MARKETING COMMUNICATIONS

We may send newsletters, promotional communications, educational content, surveys, special offers, and service announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in such communications.

1. SMS COMMUNICATIONS

By providing your mobile telephone number, you consent to receive text messages from Miami Skin Club regarding:

• Appointment confirmations

• Appointment reminders

• Service-related notifications

• Customer service communications

• Promotional and marketing communications

Consent to receive marketing messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out by replying STOP to any message.

1. COOKIES AND TRACKING TECHNOLOGIES

Miami Skin Club may use cookies, web beacons, pixels, and similar technologies to improve website functionality and user experience.

These technologies may be used to:

• Remember preferences

• Analyze website traffic

• Improve website performance

• Measure advertising effectiveness

Users may disable cookies through browser settings.

1. ANALYTICS AND ADVERTISING

We may utilize:

• Google Analytics

• Google Ads

• Meta Pixel

• Social media advertising tools

• Website performance and analytics tools

These services may collect information regarding user interactions with our website and advertisements.

1. DISCLOSURE OF INFORMATION

We do not sell personal information.

We may disclose information to:

• Healthcare providers

• Practice staff

• Medical directors

• Electronic medical record providers

• Scheduling providers

• Payment processors

• Marketing vendors

• Analytics providers

• Technology vendors

• Government agencies and regulatory authorities when required by law

1. PAYMENT INFORMATION

Payment information is processed through secure third-party payment processors.

Miami Skin Club does not store complete credit card numbers on its website servers.

1. DATA SECURITY AND SAFEGUARDS

Miami Skin Club maintains reasonable administrative, technical, and physical safeguards designed to protect personal information and protected health information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

• Secure data transmission technologies

• Access controls and authentication procedures

• Encryption where appropriate

• Workforce privacy and security training

• Vendor oversight

• Periodic security reviews

While no system can guarantee absolute security, we take commercially reasonable measures to protect information entrusted to us.

1. DATA BREACH NOTIFICATION

In the event of a data breach involving personal information or protected health information, Miami Skin Club will investigate the incident and provide notifications as required by applicable federal and Florida laws.

We will take appropriate steps to mitigate potential harm and implement corrective actions when necessary.

1. DATA RETENTION

Miami Skin Club retains information only for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Medical records may be retained for longer periods as required by applicable healthcare laws and regulations.

1. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

1. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Miami Skin Club is not responsible for the privacy practices, content, or security of third-party websites.

1. PATIENT RIGHTS REGARDING HEALTH INFORMATION

Patients may have certain rights regarding their health information, including the right to:

• Request access to health records

• Request correction of inaccurate information

• Request restrictions on certain uses or disclosures

• Request confidential communications where permitted by law

• Obtain information regarding disclosures of health information

• Submit privacy complaints without fear of retaliation

1. FLORIDA PRIVACY RIGHTS

Miami Skin Club complies with applicable federal and Florida privacy laws governing the collection, use, disclosure, and protection of personal information and protected health information.

Florida residents may request access to information maintained by Miami Skin Club, request correction of inaccurate information, and inquire about how their information is used and disclosed, subject to applicable legal requirements.

1. YOUR PRIVACY RIGHTS

Subject to applicable law, you may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of eligible information

• Information regarding data practices

• Opt-out of marketing communications

We may verify identity before responding to requests.

1. CHANGES TO THIS PRIVACY POLICY

Miami Skin Club may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Continued use of the website following publication of changes constitutes acceptance of the revised Privacy Policy.

1. PRIVACY CONTACT INFORMATION

Privacy Officer

Miami Skin Club, LLC

5845 Sunset Drive, Suite 302

South Miami, Florida 33143

Email: hello@miamiskinclub.com

Phone: 786.558.4015

Questions regarding this Privacy Policy, privacy practices, or requests related to personal information or protected health information may be directed to the Privacy Officer using the contact information above.

Miami Skin Club will make reasonable efforts to respond to privacy-related inquiries and requests in accordance with applicable federal and Florida law.